Replacement Policy
At DivineHands.in, we want you to be completely satisfied with your purchase. If for any reason you receive a damaged or defective product, we offer a hassle-free replacement. Simply follow the steps below to initiate a replacement:
- Contact Us: Reach out to our customer service team within 7 days of receiving your order.
- Provide Details: Share your order number and images of the damaged or defective item.
- Processing: Once we verify the issue, we’ll send you a replacement at no extra cost.
Please note, our replacement policy applies only to products that are damaged during delivery or have a manufacturing defect. Items returned for other reasons may not be eligible for replacement.
Your satisfaction is our priority, and we’re here to ensure your experience with us is positive and peaceful.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {mystore@divinehands.in}
To return your product, you should mail your product to: {physical address mentioned during contact support}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
Need help?
Contact us at {mystore@divinehands.in} for questions related to replacement issues.